The 6 Cs of Care — and How We Go Further with the Mum Test
The 6 Cs of Our Care Staff
Our values. Your peace of mind.
At Wellness and Reablement Ltd, we don’t just supply care workers , we provide professionals who live and breathe the values that define outstanding care.
The 6 Cs of Care were introduced in 2012 by the Department of Health and NHS England to ensure that every person working in health and social care , no matter their role , delivers care based on compassion, dignity, and respect.
We proudly uphold these values in every placement we make:
1️⃣ Care
High-quality, person-centred care that supports wellbeing.
2️⃣ Compassion
Kindness, warmth, and human connection in every interaction.
3️⃣ Competence
Skilled, trained, and DBS-checked staff who work safely and effectively.
4️⃣ Communication
Open, honest, and respectful communication with everyone we support.
5️⃣ Courage
6️⃣ Commitment
A consistent dedication to improving lives and upholding the highest standards.
Why It Matters
Working with staff who follow the 6 Cs means:
- Safer, more compassionate care
- Greater dignity and respect for those supported
- Strong alignment with CQC expectations
- A workforce built on integrity
The Mum Test Care Values
The Mum Test Care Values Framework
If it’s not good enough for our own mum, it’s not good enough for anyone’s mum.
Alongside the 6 Cs, we go further with our own Mum Test Care Values Framework. This simple but powerful principle ensures every decision is made with heart as well as professionalism.
Our five Mum Test Care Values are:
- Trust– Families and service users can rely on us.
- Empowerment – Supporting people to make choices and regain independence.
- Safety – Protecting wellbeing in every decision.
- Resilience – Building strength and confidence for the future.
- Equality – Treating every individual fairly and with dignity.
Together, the 6 Cs and the Mum Test Care Values create a workforce that doesn’t just meet national standards — it raises them.
