Wellness & Reablement Ltd
How to Book – Step by Step
Simple, fast and flexible care staff booking
We’ve made the process of booking care staff with Wellness and Reablement Ltd as easy and efficient as possible. Whether you need urgent cover or ongoing placements, our team will guide you through every step , so you get the right staff, right away.
Step – by – Step Booking Process
Step 1: Contact Us
Let us know what you need by:
- Emailing: info@wellnessandreablement.co.uk
- Calling our office: 024 7509 7548
- Urgent 24/7 line: 07915 263 847
- Or use the Staffing Request Form on our website.
Step 2: Tell Us What You Need
We’ll ask for key details:
- Role(s) required (e.g. HCA, Support Worker, Nurse)
- Setting (e.g. care home, homecare, supported living)
- Shift times and duration
- Start date (including same-day or ASAP if urgent)
- Any special requirements (e.g. driver, dementia trained, male/female)
Step 3: We Match & Confirm Staff
We quickly search our active staff pool to find the best match based on:
- Availability
- Experience & skills
- Setting fit and location
We’ll send over:
- Staff profiles
- Compliance documents
- Booking confirmation
Step 4: Staff Arrives On Time, Fully Briefed
Our coordinators ensure:
- Clear shift briefings
- Reliable timekeeping
- Ongoing contact throughout the shift
- Emergency backup cover if required
Step 5: Follow-Up & Feedback
After the shift or placement, we check in with you for:
- Performance feedback
- Incident reporting (if applicable)
- Future planning or repeat booking options
Want to Block-Book?
We also accept:
- Weekly rotas
- Month-long block bookings
- Ongoing placement agreements
Speak with us to lock in consistent support.
