Care Assessment and Planning Process
Simple, personalised, and focused on what matters to you.
At Wellness and Reablement Ltd, we make it easy to get started with homecare services. Our care assessment and planning process is designed to be clear, supportive, and completely tailored to your needs, goals, and lifestyle.
Step 1: Initial Enquiry
Contact us by phone or email to speak with a friendly care coordinator. We’ll answer your questions and arrange a free, no-obligation assessment , at your home or over the phone.
Step 2: Care Needs Assessment
One of our trained team members will:
- Learn about your health, mobility, and routine
- Understand your personal goals and preferences
- Assess the environment for safety and support needs
- Discuss your family’s input or any shared care responsibilities
This step ensures we build a plan around you, not just your condition.
Step 3: Creating Your Personalised Care Plan
Based on your assessment, we’ll design a custom care plan that may include:
- Personal care or non-personal care tasks
- Visit timings and frequency
- Specialist care if required (e.g. dementia, palliative)
- Cultural or lifestyle preferences
- Emergency contacts and medication needs
You’ll receive a copy of the plan, and we’ll talk through any questions before care begins.
Step 4: Matching You with the Right Carer
We carefully select a carer (or team) who matches your needs and personality. We aim to build a consistent, trusted relationship between you and your care team from the start.
Step 5: Starting Care and Ongoing Reviews
Once care begins:
- We check in regularly to ensure everything is running smoothly
- We review your plan periodically and make updates when needed
- You can contact us at any time with questions or concerns
Why This Process Matters
- It ensures you get the right level of support from day one
- It gives you and your family confidence in the plan
- It avoids unnecessary services or over-care
- It helps you remain in control of your care journey
Ready to Begin?
We’re here to support you every step of the way , with clarity, compassion, and experience. Book your free care assessment today.
Email Us
info@wellnessandreablement.co.uk
Office
024 7509 7548
24/7 Line
07915 263 847
Quick Enquiry Form
Submit your message below and a member of our team will get back to you within 1 working day.